Avigilon ACM - Disabling User Badges

Created by Scott Sarkan, Modified on Thu, 10 Aug, 2023 at 8:47 AM by Scott Sarkan


This guide provides a step-by-step process for disabling user badges in Avigilon ACM. By following these instructions, users can easily deactivate specific accounts, ensuring better security and access control.


1. Click "Identities"

Screenshot of: Click "Identities"


2. Use the search fields to find the account you wish to disable


3. Click "Search"

Screenshot of: Click "Search"


4. Notice that there may be other accounts in "Inactive" status.

Screenshot of: Notice that there may be other accounts in "Inactive" status.


5. Notice that this account is in "Active" status.

Screenshot of: Notice that this account is in "Active" status.


Tip: JJAdvantage's recommendation is to disable accounts but, you can also delete the account and/or the associated badge number which will also prevent access to your doors.  ACM will not grant access to doors for badge numbers that does not exists in it's database. To delete account, click on the yellow dash to the right of the account.


6. Click on the account name of the badge owner you wish to disable

Screenshot of: Click on the account name of the badge owner you wish to disable


7. Click on the Status dropdown menu

Screenshot of: Click on the Status dropdown menu


8. Select "Inactive"

Screenshot of: Select "Inactive"


9. Click "Save"

Screenshot of: Click "Save"


Tip: Tip! JJAdvantage's recommendation is to disable accounts but, you can also delete the account and/or the associated badge number which will also prevent access to your doors.  ACM will not grant access to doors for badge numbers that does not exists in it's database.


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