If your cameras are not working properly, the first thing to confirm is that the cameras and server are connected to power and that you see lights on the device.
For Avigilon cameras, identify the status light: https://jjadvantage.freshdesk.com/a/solutions/articles/151000016055
If there are no power disruptions, please open a support request via our portal (support.jjadvantage.com) or email support@jjadvantage.com
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