What should I do if my cameras are not working properly?

Created by Scott Sarkan, Modified on Mon, 24 Oct, 2022 at 5:23 PM by Scott Sarkan

If your cameras are not working properly, the first thing to confirm is that the cameras and server are connected to power and that you see lights on the device. 


For Avigilon cameras, identify the status light: https://jjadvantage.freshdesk.com/a/solutions/articles/151000016055



If there are no power disruptions, please open a support request via our portal (support.jjadvantage.com) or email support@jjadvantage.com



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